IBM and TechD partner to securely share data and power insights with gen AI

As
technology
expands,
at

TechD,
we
know
that
the
quality
of
generative
AI
(gen
AI)
depends
on
accurate
data
sourcing.
A
reliable
and
trustworthy
data
source
is
essential
for
sharing
information
across
departments.
Through
the
implementation
of
generative
AI
we
are
able
to
expand
our
knowledge
to
many
individuals
easily,
quickly
and
efficiently
becoming
a
resource.

In
today’s
rapidly
evolving
digital
world,
immediate
responses
are
crucial
for
delivering
outstanding
user
experiences.

Our
partnership
with
IBM
facilitates
the
delivery
of
scalable
solutions,
rapidly
implementable
by
organizations.
This
addresses
data
management,
conversational
interface
and
natural
language
processing
needs
with
efficiency.
Our
solution
is
a
combination
of

IBM
Db2,

IBM
watsonx™
Assistant
and

NeuralSeek.

A
coordinated
partnership:
How
these
tools
work
together

By
using
IBM
Db2,
IBM
watsonx
Assistant
and
NeuralSeek,
we
offer
a
comprehensive
solution
that
streamlines
data
management,
enhances
accessibility,
and
helps
to
ensure
security
and
integrity
across
your
enterprise.

• 
  
  IBM
  Db2:
  A
  reliable,
  high-performance
  database
  built
  for
  enterprise-level
  applications,
  designed
  to
  efficiently
  store,
  analyze
  and
  retrieve
  data.
  Boasting
  decades
  of
  expertise
  in
  reliability,
  scalability,
  security
  and
  performance.
  IBM
  Db2
  serves
  as
  the
  backbone,
  providing
  a
  robust
  database
  for
  storing
  and
  managing
  data.

• 
  
  IBM
  watsonx
  Assistant:
  Using
  AI
  to
  understand
  and
  respond
  to
  natural
  language
  queries,
  including
  those
  related
  to
  databases.
  Watsonx
  Assistant
  retrieves
  information
  from
  Db2
  databases
  to
  answer
  user
  queries
  and
  performs
  actions
  based
  on
  user
  requests.
  Also,
  Db2
  seamlessly
  integrates
  with
  watsonx
  Assistant’s
  natural
  language
  processing
  capabilities
  to
  analyze
  unstructured
  data
  and
  derive
  insights.
• 
  
  NeuralSeek:
  An
  advanced
  tool
  enhancing
  the
  natural
  language
  abilities
  of
  current
  systems,
  facilitating
  intuitive
  navigation
  of
  extensive
  databases.
  NeuralSeek
  enhances
  Db2’s
  search
  and
  retrieval
  functions,
  aiding
  watsonx
  Assistant
  in
  accessing
  relevant
  information.
  Also,
  NeuralSeek’s
  language
  understanding
  capabilities
  improve
  watsonx
  Assistant’s
  accuracy
  in
  interpreting
  user
  inputs,
  resulting
  in
  more
  precise
  responses.
  NeuralSeek
  prioritizes
  client
  security
  and
  privacy
  by
  encrypting
  data
  both
  in
  transit
  and
  at
  rest,
  safeguarding
  it
  from
  unauthorized
  access
  and
  preserving
  its
  confidentiality.
  Stringent
  access
  control
  mechanisms
  regulate
  data
  access
  based
  on
  user
  roles
  and
  permissions.
  This
  helps
  to
  ensure
  that
  only
  authorized
  personnel
  can
  view
  or
  manipulate
  the
  data,
  minimizing
  the
  risk
  of
  data
  breaches
  and
  unauthorized
  usage.

Together,
these
technologies
empower
organizations
to
develop
powerful
and
intelligent
conversational
interfaces
that
effectively
understand,
reason
and
respond
to
user
inquiries.

Our
integrated
solution
combines
rapid
data
access
with
advanced
natural
language
processing
capabilities,
allowing
you
to
effortlessly
engage
with
users
Whether
addressing
customer
queries
or
offering
instant
support,
our
solution
caters
to
diverse
needs.

Supporting
user
adoption
and
proficiency

We
help
clients
experience
the
transformative
benefits
of
AI-driven
insights
and
efficiency
by
seamlessly
integrating
our
solution
into
existing
workflows.
By
enhancing
user
adoption
and
proficiency,
clients
can
unlock
the
full
potential
of
data
while
helping
to
ensure
utmost
privacy
and
security.

You
can
tailor
training
programs
to
match
the
unique
roles,
responsibilities
and
proficiency
levels
of
your
team
members.
Through
comprehensive
initial
and
ongoing
training
sessions,
you
empower
your
staff
with
the
skills
needed
for
continuous
skill
development
and
confident
usage.

You
are
also
invited
to
join
our
monthly
webinars,
where
you
can
gain
deeper
insights
into
our
products
and
learn
best
practices
for
implementation
and
usage. 

Our
product
in
action

A
prominent
family-owned
retail
enterprise
in
the
United
States
harnessed
the
power
of
IBM
and
NeuralSeek
solutions
to
redefine
its
online
shopping
with
IBM
watsonx
Assistant
with
NeuralSeek
analytics.
This
integration
bridged
virtual
and
in-store
experiences,
enhancing
customer
engagement.
The
use
of
the
Db2
database
and
rapid
deployment
facilitated
swift
adaptation
to
evolving
market
demands.

This
approach
seamlessly
delivered
personalized
product
descriptions,
facilitating
retrieving
relevant
information
and
providing
tailored
assistance.
Retrieval
augmented
generation
technology
improved
call
center
efficiency,
alleviated
customer
frustration
and
provided
invaluable
insights
into
shopper
behavior.
Streamlined
access
to
effective
product
descriptions
maintained
a
competitive
advantage
in
online
retail.

Implementation
of
IBM
Db2,
IBM
watsonx
Assistant
and
NeuralSeek
enabled
the
company
to
promptly
address
customer
needs
in
a
highly
personalized
manner,
thereby
empowering
informed
decision-making
through
a
profound
understanding
of
its
online
shopper
demographic.
This
holistic
approach
not
only
helped
to
ensure
customer
satisfaction
but
also
solidified
the
company’s
position
as
an
innovative
industry
leader
committed
to
excellence.

Become
an
AI
value
creator